Use this guide to register or sign in to your own Claude account and complete the activation described by your order. Claude requires users to be at least 18 and in a supported region.
For a delivered account, use the ready-to-use account guide. For clients, see installation and setup. For ongoing use, see account safety.
Before registering
- Be in an Anthropic-supported country or region.
- Be at least 18.
- Keep long-term access to your Google account or email.
- For initial registration, prepare a supported-region number you control long-term that receives SMS. Claude does not accept VoIP, Google Voice, app-generated numbers, or landlines.
- If asked for identity verification, have your own valid physical government photo ID and a camera.
PandaFan addresses connectivity, not region, age, phone, or identity eligibility. As reviewed on 2026-08-02, mainland China was not listed for Claude.ai. A reachable exit does not establish eligibility to register or use an account.
Register and sign in
Google sign-in
Choose Continue with Google and authenticate with your own Google account.
Email sign-in link
- Enter your email and select Continue with email.
- Open Claude’s secure sign-in email.
- Opening it on the same device signs you in; across devices, you may need to enter a code back on the original device.
If no email arrives, check spam and quarantine, allow mail from @mail.anthropic.com, and wait a few minutes before requesting again.
Success means you reach Claude’s conversation page and can see the current account and plan.
Choose a XiuStore product
- Check whether Pro, Max, or another option activates your account or delivers an account.
- For Claude Pro, enter redemption through the order and submit the Claude Session Key requested by that page.
- For Max 5× / 20×, follow the current order instructions. Claude code redemption uses only a Session Key.
- For a delivered account, use the supplied sign-in instructions. Use the SK flow only when the order provides an SK.
- Identity-verification assistance is separate from a Claude plan and does not guarantee official approval.
Activate with a Session Key
- Sign in to the Claude account you want to activate.
- Verify the code on XiuStore redemption.
- Follow the credential redemption guide to retrieve and submit the Session Key.
- Submit it only on the designated page, never in support chat or email.
- Return to the official account and check its identity, plan, status, and term.
Identity verification
Claude may request verification for specific capabilities, platform-integrity checks, or compliance. The official Persona flow needs your own valid physical government photo ID and a camera, and may require a live selfie. Photocopies, screenshots, scans, digital IDs, student IDs, and employee IDs are not accepted by the reviewed guidance.
Do not send identity documents to XiuStore support. Check validity, clarity, and damage first; after using the attempts allowed by the page, follow Claude’s identity-verification guidance.
Use safely
Check the account identity, plan, and term after delivery. Do not share accounts or connect personal subscriptions to reverse proxies, shared interfaces, or third-party services. Follow the delivered-account guide and safety advice.
Sign-in failures or restrictions
Keep the original notice and check Anthropic Status. Use a clean browser to isolate cookies and extensions; disable VPN/proxy when the page explicitly asks. Use the official appeal route for restrictions; XiuStore cannot remove them for Anthropic.
Continue with account troubleshooting for cross-platform problems.
Sources and review date
Reviewed on 2026-08-31. This translation preserves that date. Anthropic’s current guidance controls platform eligibility and identity verification; XiuStore’s current product, redemption, and order pages control activation and delivery.