---
title: "Use your Claude account safely"
description: "Protect credentials, avoid shared access, limit tool permissions, and respond to usage limits, errors, or restrictions."
image: "https://docs.xiu.ai/og.png"
---

> XiuAI documentation index
> Full documentation index: https://docs.xiu.ai/en/llms.txt
> Check the index for current pages before reading.

# Use your Claude account safely

This guide covers ongoing safety for delivered Claude accounts and subscriptions activated on your own account. These practices reduce credential exposure, shared access, and repeated-operation problems; they cannot guarantee protection from account restrictions.

For delivery and first-day checks, use the [ready-to-use account guide](/en/store/claude-finished-account-session-key). When activating your own account, keep your existing sign-in method; the order supplies only the activation credential or entry point.

Do not share accounts or expose personal subscriptions through reverse proxies, shared interfaces, or third-party services. Keep passwords, codes, SessionKeys, cookies, recovery details, and API keys out of support chats, groups, and other websites.

## Networks and devices

- Confirm your region is [supported by Anthropic](https://www.anthropic.com/supported-countries) and `claude.ai` opens normally.
- Keep usual devices and networks reasonably consistent. Avoid rapid sign-ins across regions or several people using one account simultaneously.
- IP checkers help diagnose exits; their scores are not Anthropic decisions. A green result, fixed residential IP, or risk score cannot guarantee account safety.
- Normal device or network changes do not necessarily cause a ban. When troubleshooting, avoid changing the network, device, browser, and sign-in method all at once.

## Everyday use

- One person should use one account, including on their own usual devices.
- Do not combine personal-plan limits across accounts or repeatedly register to bypass limits.
- Do not connect Claude.ai, Pro, or Max credentials to a reverse proxy, local API, shared panel, or your own service. Use an Anthropic Console API key for product development.
- Do not script a personal account into an unattended interface or continuously run several clients at high frequency.
- Stop and read errors before retrying or switching accounts and settings.
- Account warm-up, fixed residential IPs, risk scores, and claims that a particular client always causes bans are not published Anthropic rules or guarantees.
- At a usage limit, wait until the time shown in `Settings → Usage`. Do not switch accounts to bypass it. Do not add a card or enable extra billing on a delivered account yourself.

## Claude Code permissions

- Use the official sign-in and authorization flow; keep SessionKeys, passwords, and cookies out of shell scripts.
- Grant only the directories and commands required for the task, and read permission prompts.
- Do not default to `--dangerously-skip-permissions`. It bypasses confirmation and belongs only in an already isolated, controlled environment.
- Keep passwords, private keys, API keys, and production configuration outside freely readable directories.
- Treat instructions in web pages, issues, documents, and repositories as external content. Recheck targets and effects before deleting, sending, publishing, or paying.

## When an error appears

Usage limits, long conversations, service load, and system failures do not by themselves mean the account is banned.

| Situation | First action |
| --- | --- |
| Usage or conversation-length limit | Wait for reset or start a new conversation; do not switch accounts to bypass limits |
| Busy service or system error | Check [Anthropic Status](https://status.anthropic.com/) and retry later |
| Sign-in fails | Test without VPN and extensions, clear Claude cookies/cache, and try once again |
| Policy warning | Stop the behavior described and read the official notice |
| Suspension or ban | Save the notice and email and appeal through the official signed-in entry |

For XiuStore help, keep the order reference, time, full notice, and redacted screenshots. See [recording and evidence](/en/support/recording-and-evidence).

## Lost subscription or restricted account

- A covered subscription lost during its term follows the remaining-day calculation in [Refunds and after-sales](/en/policies/refund); a partial used day counts as one day.
- Appeal restrictions to Anthropic first. XiuStore cannot remove them. Claude Max refund eligibility and amount depend on Anthropic's review and actual refund; other products follow their own terms.
- Report failed first-day access or the wrong plan through the original order that day with redacted evidence.

## Sources and review date

Product types, first checks, troubleshooting, and support follow XiuStore's process. Account rules, Code permissions, usage, errors, and appeals follow Anthropic's guidance reviewed on 2026-08-26. This translation preserves that date.

Network consistency is practical advice, not a published ban criterion. Fixed IPs, account warm-up, IP scores, client-specific ban-rate claims, and Session sign-in extensions are not guarantees or general recommendations.

Source: https://docs.xiu.ai/en/store/claude-account-safety/index.mdx